Privacy & Confidentiality

Effective Date: 12 January 2026

Serein Counsel (“Serein”, “we”, “our”, or “us”) is operated by Edwige International Middle East FZE LLC, registered in Ajman, United Arab Emirates.

This Privacy Policy explains how information is collected, used, stored, and protected when you visit this website or communicate with us directly.

1. Information We Collect

We may collect personal information including:

  • Name
  • Email address
  • Phone number
  • Information submitted through consultation forms or direct communication
  • Technical website information such as browser type, IP address, cookies, and analytics data

2. How Information Is Used

Information may be used to:

  • Respond to enquiries
  • Arrange consultations
  • Provide advisory services
  • Maintain communication and internal records
  • Improve website functionality and user experience

Personal information is never sold to third parties.

3. Confidentiality

Discretion is fundamental to the nature of this work.

Personal conversations, consultation details, and client information are handled privately and confidentially. Information will only be disclosed where legally required or where explicit consent has been provided.

4. Data Storage and Security

Reasonable technical and organisational measures are used to protect personal information against unauthorised access, misuse, disclosure, or loss.

While appropriate safeguards are maintained, no method of electronic transmission or storage can be guaranteed with absolute security.

5. Cookies and Analytics

This website may use cookies and analytics tools to improve website performance and better understand visitor behaviour.

Visitors may disable cookies through their browser settings if preferred.

6. Third-Party Services

Certain third-party providers may be used for services including:

  • Website hosting
  • Scheduling
  • Analytics
  • Communication systems

These providers may process information according to their own privacy policies and applicable legal obligations.

7. International Visitors

Serein works with individuals internationally. By using this website, you understand that information may be processed across jurisdictions where permitted under applicable laws and regulations.

8. Your Rights

Depending on your jurisdiction, you may have rights relating to:

  • Access to personal information
  • Correction of inaccurate information
  • Deletion requests
  • Withdrawal of consent where applicable

Requests may be submitted by email.

9. Contact

Serein Counsel
Operated by Edwige International Middle East FZE LLC
Ajman, United Arab Emirates

Website: serein-counsel.com
Email: contact@serein-counsel.com

10. Governing Law

This Privacy Policy shall be governed by the laws and regulations applicable in the United Arab Emirates.