Privacy & Confidentiality
Effective Date: 12 January 2026
Serein Counsel (“Serein”, “we”, “our”, or “us”) is operated by Edwige International Middle East FZE LLC, registered in Ajman, United Arab Emirates.
This Privacy Policy explains how information is collected, used, stored, and protected when you visit this website or communicate with us directly.
1. Information We Collect
We may collect personal information including:
- Name
- Email address
- Phone number
- Information submitted through consultation forms or direct communication
- Technical website information such as browser type, IP address, cookies, and analytics data
2. How Information Is Used
Information may be used to:
- Respond to enquiries
- Arrange consultations
- Provide advisory services
- Maintain communication and internal records
- Improve website functionality and user experience
Personal information is never sold to third parties.
3. Confidentiality
Discretion is fundamental to the nature of this work.
Personal conversations, consultation details, and client information are handled privately and confidentially. Information will only be disclosed where legally required or where explicit consent has been provided.
4. Data Storage and Security
Reasonable technical and organisational measures are used to protect personal information against unauthorised access, misuse, disclosure, or loss.
While appropriate safeguards are maintained, no method of electronic transmission or storage can be guaranteed with absolute security.
5. Cookies and Analytics
This website may use cookies and analytics tools to improve website performance and better understand visitor behaviour.
Visitors may disable cookies through their browser settings if preferred.
6. Third-Party Services
Certain third-party providers may be used for services including:
- Website hosting
- Scheduling
- Analytics
- Communication systems
These providers may process information according to their own privacy policies and applicable legal obligations.
7. International Visitors
Serein works with individuals internationally. By using this website, you understand that information may be processed across jurisdictions where permitted under applicable laws and regulations.
8. Your Rights
Depending on your jurisdiction, you may have rights relating to:
- Access to personal information
- Correction of inaccurate information
- Deletion requests
- Withdrawal of consent where applicable
Requests may be submitted by email.
9. Contact
Serein Counsel
Operated by Edwige International Middle East FZE LLC
Ajman, United Arab Emirates
Website: serein-counsel.com
Email: contact@serein-counsel.com
10. Governing Law
This Privacy Policy shall be governed by the laws and regulations applicable in the United Arab Emirates.